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Customer Reviews
The Enchanted Florist
Local Albany, NY florist
Average Customer Rating: 4.7 of 5 stars. (47 reviews)
Date: Nov 16, 2018
Name:

State/Province: TX

I live in Dallas, TX and my mother lives in Albany. I called her one morning and she was having a bad day so I thought, what better way to brighten her day than flowers. I googled flower shops in Albany and found the Enchanted Florist. I read some of the reviews and all were very positive. I have to admit I was a little skeptical but decided to give them a try and I'm glad I did. My mother loved her arrangement and it certainly made her day a whole lot better. Thank you and I'll be using them again in the future!!!
Louis's Reply:
Date: Nov 19, 2018, 3:28 pm

Thank you, James! It was our pleasure to brighten your Mother's day! Until the next time...
Date: Oct 18, 2018
Name:

State/Province: NJ

The arrangement was lovely. I had ordered that specific arrangement becasude the picture showed yellow daisy type flowers which grew in Russell’s garden, but the arrangement itself had different yellow flowers which was a little disappointing. I do understand that they may not have been available.
Date: Oct 14, 2018
Name:

State/Province: NY

Really beautiful! Thank you.
Louis's Reply:
Date: Oct 15, 2018, 8:13 am

It was our absolute pleasure. Thank you!
Date: Sep 17, 2018
Name:

State/Province: NY

My flowers were gorgeous and packaged beautifully (and safely)! I received lots of compliments on the autumn arrangement sent to my office. My co-workers had a great time filtering through the many attractive flowers in the bouquet. Thanks so much for brightening my day! P.S. My apologies to the delivery person who dropped my flowers off, I forgot they would make him wait until I got there to take them from him.
Date: Sep 17, 2018
Name:

State/Province: NY

My flowers were gorgeous and packaged beautifully (and safely)! I received lots of compliments on the Awe-Inspiring Autumn arrangement sent to my office. My co-workers had a great time filtering through the many attractive flowers in the bouquet. Thanks so much for brightening my day! P.S. My apologies to the delivery person who dropped my flowers off, I forgot they would make him wait until I got there to take them from him.
Date: Aug 30, 2018
Name:

State/Province: NY

Flowers delivered same day. Absolutely gorgeous. I've found my new florist!
Louis's Reply:
Date: Aug 30, 2018, 1:06 pm

Hi, Trude, It's our pleasure to serve you! Thanks for using us--looking forward to the next time!
Date: Aug 30, 2018
Name:

State/Province: TX

I ordered an arrangement on line for a family member in the hospital. It was delivered the same day and was bright and beautiful! I will definitely use Enchanted Florist again!
Date: Jun 27, 2018
Name:

State/Province: VA

Absolutely stunning work!
Date: Jun 18, 2018
Name:

State/Province: NY

Louis, I met you when you delivered my flowers....And AGAIN, pelase let me say that each bouquet has been as beautiful as the next. My husband sends them to me becuase he loves me....you prepare them with so much care and appreciation--Truly, his message is clear to anyone that sees the bouquet. Thanks SO much for an amazing translation of his his sentiments! Holly
Date: May 13, 2018
Name:

State/Province: NY

Creative and gorgeous arrangements! Friendly staff that are always wonderful to work with! My go-to!
Date: May 09, 2018
Name:

State/Province: NY

The flowers are always beautiful and the customer service is AMAZING!
Date: Apr 25, 2018
Name:

State/Province: FL

The flowers and bakery items sent to my Aunt were a huge hit. Very professional service and beautiful product.
Louis's Reply:
Date: May 12, 2018, 4:55 am

It was our pleasure to help brighten your Aunt’s day! Thanks for choosing us!
Date: Apr 20, 2018
Name:

State/Province: WY

Thank you for your excellent service. I appreciated the call from you regarding unavailable chocolate option... the cupcakes were an excellent alternative that was well received. She was impressed with whole package! I will be a return customer, for sure.
Date: Apr 17, 2018
Name:

State/Province: MD

The bouquet my family received from The Enchanted Florist was just beautiful. The bouquet remained just as beautiful for well over a week. We will definitely use Enchanted again. Thank you.
Date: Mar 26, 2018
Name:

State/Province: NY

Service was excellent
Louis's Reply:
Date: Apr 02, 2018, 6:18 am

Thank you! It was our pleasure!
Date: Mar 15, 2018
Name:

State/Province: NY

Beautiful arrangement.
Date: Feb 28, 2018
Name:

State/Province: NY

Everything about my experience was excellent. Thank you!
Date: Feb 28, 2018
Name:

State/Province: NY

Fabulous service and a beautiful display!
Date: Jan 22, 2018
Name:

State/Province: NY

Great customer service! The original arrangement was not available. They called me right away and upgraded my arrangement and it was still delivered the same day!
Date: Jan 12, 2018
Name:

State/Province: NY

Flowers arrived in excellent condition in a beautiful arrangement!
Louis's Reply:
Date: Jan 12, 2018, 7:25 pm

I am thrilled that you are enjoying your arrangement!
Date: Jan 06, 2018
Name:

State/Province: NY

Your bouquet of flowers were an exquisite gift. Beautiful selection of flowers for the holidays. My bunch lasted a long time too! Thank you.
Louis's Reply:
Date: Jan 09, 2018, 8:03 am

We are so glad you enjoyed the flowers in your office!
Date: Nov 14, 2017
Name:

State/Province: NC

I SENT THE FLOWERS TO MY SISTER IN ALBANY FOR A GREAT WELL QUICK PICK ME UP. SHE SAID THE FLOWERS WERE BEAUTIFUL AND SHE LOVED THEM. THANK YOU ENCHANTED FLORIST FOR HELPING TO MAKE HER DAY BRIGHT. ANN ELLSWORTH
Date: Nov 10, 2017
Name:

State/Province: NY

I think the arrangement was very pretty. It was delivered promptly (on my birthday). I especially liked the crimson daisies and the purple flowers. Overall a very nice gift, thank you.
Louis's Reply:
Date: Nov 10, 2017, 10:43 am

Thank you, Shirley! I am glad that we were able to help make your birthday special!
Date: Oct 26, 2017
Name:

State/Province: NY

The flowers are beautiful. Great arrangement with lots of color. Love them.
Louis's Reply:
Date: Oct 26, 2017, 8:46 am

Thank you! I'm so glad that you are enjoying the arrangement!
Date: Oct 15, 2017
Name:

State/Province: NY

I loved the flowers and the design was really seasonal! Thanks, made the anniversary just a little more lovely!!
Louis's Reply:
Date: Oct 16, 2017, 10:19 am

Holly, Thanks! That arrangement was easily one of my favorites of the whole week! Happy anniversary to you!
Date: Sep 27, 2017
Name:

State/Province: FL

Great Service. Flowers looked just like picture and were delivered on time.
Date: Aug 24, 2017
Name:

State/Province: NY

Excellent prompt service and whoever I spoke to was very helpful.
Date: Jul 27, 2017
Name:

State/Province: NY

The flowers are beautiful!
Louis's Reply:
Date: Jul 27, 2017, 6:44 am

Thanks, Rebecca! Congratulations on your new job!
Date: Jul 25, 2017
Name:

State/Province: NY

I know that flowers ordered from you will always be beautiful!
Louis's Reply:
Date: Jul 25, 2017, 1:53 pm

Thank you, Ann! It was a pleasure working with you.
Date: Jul 24, 2017
Name:

State/Province: NY

Was delivered same day & looked just like the picture.
Date: Jun 06, 2017
Name:

State/Province: NY

The flowers looked amazing, and my wife LOVED them!
Date: May 15, 2017
Name:

State/Province: NY

The floral arrangement was absolutely beautiful!
Date: Apr 05, 2017
Name:

State/Province: NY

Simply the best! Thank you a million times over.
Louis's Reply:
Date: Apr 05, 2017, 10:02 pm

I'm so thrilled that we were able to do such a wonderful job for you! Thank you!
Date: Mar 31, 2017
Name:

State/Province: NY

Spectacular, fresh flowers, very pleased!
Date: Mar 10, 2017
Name:

State/Province: NY

Exceptional customer service. Louis sent the most beautiful arrangement to my daughter after the original one was delivered but somehow missing.
Louis's Reply:
Date: Mar 10, 2017, 2:41 pm

It was my pleasure, Pamela. On the very rare occasion that there's a mishap with delivery, we are always glad to go above and beyond to fix the situation! Thank you!
Date: Jan 28, 2014
Name:

State/Province: NY

This shop is an oasis in Downtown Albany. Fresh flowers, good value and great quality all the way around. My 'Go-To' florist.
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The Enchanted Florist
54 Columbia Street
Albany, NY. 12207
Local: (518) 813-4990

All prices shown in US dollars

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